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I am having trouble playing the DVD I purchased from you.

Sometimes your computer won’t have the right video drivers or software to play a video, and because all computer systems are different occasionally you may bump into a video your computer isn’t able to view properly. We’ve found that downloading and using our favorite video player “VLC” usually does the trick. This player is very powerful, plays just about any video, and is a free download.

Here’s a link to download and install it on your computer: VideoLan.org

If this answer didn’t help you please click here to contact me for further support: Contact Support

Posted in: DVDs & Book Product Support

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